Space to pause. Book a 15-minute consultation.
Space to pause. Book a 15-minute consultation.
Effective Date: Starting May 1, 2025
Owner: Inner Room
Website: innerroom.ca
This Privacy Policy explains how your personal information is collected, used, and protected when you use this website and/or contact Inner Room through it. Protecting your privacy is a priority, especially in the context of mental health services.
1. Information We Collect
We may collect the following types of information when you use this website:
We only collect what’s necessary to respond to your inquiries, improve our services, and operate the website effectively.
2. How We Use Your Information
Your information may be used to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Therapy-Specific Confidentiality
If you become a therapy client, your information is protected under PHIPA (in Canada) or applicable local privacy and health regulations. This includes session notes, health records, and communication as part of your treatment. These details are not collected via this website, but are securely stored in a PHIPA-compliant system once a formal therapeutic relationship begins.
4. Security of Your Information
We take reasonable precautions to protect your information, but please be aware:
No online platform is 100% secure.
Communication via email or contact forms is not encrypted and should not include sensitive clinical information.
Once you become a client, secure messaging and documentation are used through our encrypted client portal.
5. Cookies and Analytics
This website may use basic cookies or analytics tools (like Google Analytics) to collect anonymous usage data. This helps us improve the user experience, but no personally identifiable information is shared through these tools.
You can disable cookies in your browser settings if you prefer.
6. Third-Party Services
This site may link to third-party services (e.g., scheduling platforms, payment processors, or mental health resources). We are not responsible for the privacy practices of these third parties. Please review their policies if you choose to use them.
7. Your Rights
Depending on your location, you may have rights to:
To exercise any of these rights, please contact info@innerroom.ca.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated. Your continued use of the website implies agreement with the current version of the policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out:
Inner Room
Email: info@innerroom.ca
Location: Ontario, Canada
Inner Room is a premium virtual psychotherapy Ontario practice. All therapists are registered with the Ontario College of Social Workers and Social Service Workers. No waitlist. Book your 15-minute consultation.
